I purchased this mop and immediately tried using it. It would steam for about 30 seconds and then stop and the lights would just blink on the front. I returned to the store and purchased a different brand.

Opened the mop, put it together, heated it up and steam never came out. Took a look at the water reservoir and the internal tube was kinked not allowing water to pass through. 0/5 stars. Returning to the store!

I used this mop for 5 months. It was fine on tile, although gave a lot of resistance on the hardwood floor. So I didn't love it. The plastic chemical smell took at least a month to go away. After using it about 2x/month for 5 months, the bottom completely cracked in half when pulling the pad off. Dirt Devil's customer service was pretty unhelpful in getting a replacement. They insisted on me returning the mop before issuing a replacement but wouldn't provide a box. Don't waste your money on this one.

Item came used and I oay for a new item. I need a refund asap

The steam mop broke after a few uses, didn't heat up well, and handle snapped off. It just spread dirt around. Don't waste your money.

Got this on sale for $34, took it home and it never steamed at all. It just kept blinking between all the lights. It makes a loud ticking sound but nothing ever happens. I returned it to the store because it’s a terrible purchase.

Does NOT work! I bought one and returned because I assumed it was faulty. Ordered a new one and worked one time.

Bought it on sale at Target worked 1 time and never again tried everything and light just blocks but won't steam. Bought the protection plan but unfortunately can't find receipt so it was a waste of money

Don’t ignore the other comments about how this didn’t work. I got it because it was SUPER on sale and thought, mehh, why not, I’ll just return it if it doesn’t work. I plugged it in and let it “charge” for almost an hour. It never steamed, just rumbled and clacked a ton. This is the second dirt devil product I’ve bought; both were incredibly deficient. The other was a hand vacuum that didn’t run longer than 15 minutes. I just won’t buy from this company anymore.

Worked great… until it didn’t. I bought this in January and it stopped working last weekend 😑